CONTACT
US
Get in touch with us for any inquiries or assistance.
Our Office
Jakarta Office
Globe Building, 4th-5th Floor, Jl. Warung Jati Barat Kav. 31-33, South Jakarta, 12740 Indonesia.
Phone:
+622179187006-7
Bali Office
Gedung MNC Vision Lt.3 ,Jl.Diponegoro No.109, Dauh Puri Klod, Kec. Denpasar Bar., Kota Denpasar, Bali 80232
Phone:
+62 361 848 8001
Email:
crewing.rccl@equinoxshipping.co.idsupport.rccl@equinoxshipping.co.id
For Business Partnership
FREQUENTLY ASKED QUESTIONS
Recruitment
How can I apply for a cruise job?
You can apply by visiting our recruitment page and submitting your application online.
What are the basic requirements to apply?
Applicants must be at least 21 years old, have relevant experience, and meet medical fitness standards.
Do I need prior cruise ship experience?
Not always. Some positions require experience, but entry-level roles may accept first-time applicants.
What positions are available?
We offer various roles in hospitality, entertainment, technical, and deck departments.
How long does the recruitment process take?
It varies, but typically takes a few months depending on the position and requirements.
Is there an age limit for applicants?
Most positions require applicants to be between 21 and 45 years old, but some roles may have different requirements.
Will I have to go through an interview?
Yes, shortlisted applicants must attend interviews and assessments based on their chosen role.
Do I have to pay any recruitment fees?
No, PT Equinox Bahari Utama does not charge any recruitment fees from candidates.
Visa & Document Services
What documents do I need to apply?
You need a valid passport, seaman's book, STCW certificates, medical clearance, and other required documents.
How do I apply for a C1/D visa?
We provide guidance on scheduling your visa interview and gathering necessary documents for a C1/D visa.
How long does visa processing take?
Visa processing can take several weeks, depending on the country and consulate requirements.
Where can I get my medical examination?
Medical examinations must be done at accredited clinics recognized by the cruise line.
What is an STCW certificate?
STCW (Standards of Training, Certification, and Watchkeeping) is a required safety certification for seafarers.
How do I renew my Seaman’s Book?
You can renew your Seaman’s Book through the proper maritime authority with assistance from our team.
Do I need police clearance for my application?
Yes, some cruise lines require police clearance as part of the background check.
Who pays for the visa and medical exams?
Visa and medical costs are generally covered by the candidate, but some employers may reimburse these expenses.
Deployment
How will I be deployed?
Once you complete all requirements, we coordinate your travel arrangements and ship assignment.
Will my travel to the ship be covered?
Most cruise lines cover flights and transport to the assigned vessel.
Where do I report on my first day?
You will receive instructions regarding your reporting location before your departure.
How long are the contracts?
Contracts typically last 6-9 months, depending on the position.
Can I extend my contract?
Yes, contract extensions may be offered based on performance and company needs.
What happens after my contract ends?
You may apply for a new contract or take a break before reapplying.
What should I pack for deployment?
You will receive a packing checklist, including required documents and personal items.